Becoming A Secret Shopper

Everything you need to know about becoming a secret shopper

Becoming a Secret Shopper

December 28th, 2007 by admin

 

Becoming a secret shopper is fairly simple. Most of the people who take the job seriously are successful and earn a good supplement (or part time) income.

Mystery shopping is an excellent job for college & university students, and stay at home moms. One of the main advantages of working in this field is having the freedom to chose when you want (or don’t want) to work. For stay at home moms, this job is great because it allows them to take their kids with them to work!

Your job as a secret shopper is to go undercover and pose as a customer. While on site (could be a restaurant, shop, theatre…) your job is to inspect certain aspects of the business, the employees, customer service, cleanliness, product quality, etc. and remember this information. Once you leave the site, you are responsible for writing up a report on your findings and submitting it to your employer. These reports get passed on to the respective clients, who use the information gathered by you to make changes in the facility and better the overall service/product quality.

You would probably be surprised to find out the number of companies that actually use the services of secret shoppers. In your experience as a mystery shopper you will likely be sent to restaurants, retail stores, hotels, banks, gas stations, movie theatres, and even the grocery store.

Some assignments may require you to purchase a product and review the buying experience as well as the product itself. In these cases you would get reimbursed for the full purchase as well as get to keep the product. Although mystery shopping is a lot of fun and has many benefits, you must remember that it is a job, and you must take it seriously.

The next article discusses the application process involved in becoming a secret shopper and is meant to guide you smoothly through the process, as well as provide some on the job tips. 

This entry was posted on Friday, December 28th, 2007 at 8:45 pm and is filed under Becoming a Secret Shopper. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

8 responses about “Becoming a Secret Shopper”

  1. Shea Bertrand said:

    I have recently graduated from college and am seeking a part-time job in your industry.

  2. Khrystine McGowan said:

    I am interested in becoming a secret shopper, please send info on how to get started,
    thanks
    khrystine

  3. Angela Kearns said:

    I have been interested in becomming a secret shopper for many years now and have just found your website with great information on how to achieve this. I am a home and car owner and have vast and excellent experience in customer services.I have quite good knowledge of the towns and cities in N.Ireland (some more than others) and due to my various hobbies and interests,I have experience in buying anything from tile cutters and floorsanders to holidays,fine furnishings,cosmetics and childrens goods,to name a few.

  4. Luis Hernandez said:

    I’m interested in becoming a secret shopper.

    Thanks.

  5. Jenn Bateman said:

    I would love to become a secret shopper. Please send me information on how to get started.
    Thank you.

  6. Gary Weng said:

    Hi,
    I’d like to become a secret shopper, and I’m willing to travel around in Vancouver areas. I can provide unbiased, detailed judgment reports for all companies.
    Please send me more information through my e-mail.
    Thank you

  7. Zita Matay-Zambo said:

    Hi, i would like to know how old you have to be to become a secret shopper… and also a bit of information on how to get started?
    thank you

  8. R. Karen said:

    Hi - just wanted to say good design and blog -

Leave a Reply